Shariah Models-Based on Ethics Innovation In Nursing Documentation
Abstract
Methods: A quantitative design was used with a cross-sectional approach. The samples were 420 postoperative patients. Respondents were obtained through multistage sampling. The independent variables were innovation service with Electronic Nursing Documentation and shariah-based ethics. Nurse performance was the mediating variable and the dependent variable was patient satisfaction. Data collection was performed using a questionnaire and data analysis with SEM version 22.
Results: The results of this study indicated there was use of standard operating procedures in patient care about shariah-based ethics, which can improve the quality of nursing services where nurses can document the patient's nursing process comprehensively using Electronic Nursing Documentation (END). All the variables tested in the model development, namely service innovation, shariah ethics, and nurse performance, affects patient satisfaction. SEM test results obtained GFI (Goodness of Fit Index) values which should be within the expected cut-off value range (p Value ≤ 0.05).
Conclusion: The use of SOPs on shariah ethics with END is interrelated between service innovation, shariah ethics and nurse performance and affects patient satisfaction. It is expected that nurses will be able to provide shariah ethics-based services and documentation to improve patient satisfaction.
Full Text:
PDFReferences
A. R. Hernández, A. K. Hurtig, K. Dahlblom, and M. San Sebastián, “Integrating views on support for mid-level health worker performance: A concept mapping study with regional health system actors in rural Guatemala,” Int. J. Equity Health, vol. 14, no. 1, pp. 1–13, 2015, doi: 10.1186/s12939-015-0225-4.
P. and W. P. W. Kone, “Organizational Performance Impacting Patient Satisfaction in Ontario Hospitals: a multilevel analysis,” BMC Res. Notes, vol. 6, no. 50, 2013.
S. S. Sharon, “Dimensions of Cultural Competence: Nurse-Client Perspectives,” The University of North Carolina, 2008.
G. Zailani, S., Ali, S.M., Iranmanesh, M., Moghavverni, S and Musa, “Predicting Muslim Medical Tourists Satisfaction with Malaysian Islamic friendly Hospital,” Tour. Manag., vol. 57, pp. 159–167, 2016.
J. . Davino, “EFFECTS OF CHANGES IN HEALTH PLANS ON PATIENT SATISFACTION WITH SELECTED PRIVATE HEALTH CARE FACILITIES by Jean Marie Davino A Dissertation Presented in Partial Fulfillment of the Requirements for the Degree Doctor of Health Administration UNIVERSITY OF P,” no. November, 2007.
S. AlDossary, M. G. Martin-Khan, N. K. Bradford, and A. C. Smith, “A systematic review of the methodologies used to evaluate telemedicine service initiatives in hospital facilities,” Int. J. Med. Inform., vol. 97, pp. 171–194, 2017, doi: 10.1016/j.ijmedinf.2016.10.012.
A. Cohen, “Relationship Among five form of commitment: An empirical Assessment,” J. Organ. Behav., vol. 20, no. 3, pp. 285–308, 1999.
M. Hoffman, A.S., Volk, R.J., Saarimaki, A., Stirling, C., Linda C, Li and Harter, Delivering Patient Decision Aids On The Internet: Definitions, Theories, Current Evidence, and Emerging Research Areas. USA, 2012.
E. Harris, I.M.; Hackstaff, Lynn; Mueller, Dale; Peterson, “EVALUATING DIRECTORS OF NURSING : SELF-PERCEPTIONS ON LEADERSHIP , JOB SATISFACTION , AND PERSONNEL RETENTION by IESIAH M . HARRIS LYNN HACKSTAFF , PhD ., Faculty Mentor and Chair DALE MUELLER , PhD ., Committee Member ELLEN PETERSON , PhD ., Committee Me,” no. September, 2013.
L. R. Liisa, T. Suominen, M. Ritmala-Castrén, T. Vahlberg, and H. Leino-Kilpi, “Basic competence of intensive care unit nurses: Cross-sectional survey study,” Biomed Res. Int., vol. 2015, no. November, 2015, doi: 10.1155/2015/536724.
K. Gartrell, “Factors Associated with Electronic Personal Health Record Use Among Registered Nurse for Theirs Own Health Management,” 2014.
W. Underwood, DW., and Douglas, “Competence by Simulation: The Expert Nurse Continuing Education Experience Utilizing Simulation,” 2010.
J. J. Levac, “A Correlational Study of Nurse Leadership, Attitude Towards Unions, and Retention in an Acute Care Setting.” ProQuest LLC, 2013.
I. P. Chochliouros, A. S. Spiliopoulou, and N. Alonistioti, “Challenges for enhanced network self-manageability in the scope of future internet development,” Lect. Notes Comput. Sci. (including Subser. Lect. Notes Artif. Intell. Lect. Notes Bioinformatics), vol. 6656, pp. 277–292, 2011, doi: 10.1007/978-3-642-20898-0_20.
F. Scott, W & Davis, Organizations and Organizing: Rational, Natural and Open System Perspectives. NJ: Pearson prentice-Hall, 2007.
M. of Health, Health Information System II. Jakarta: Education Center of Health Human Resource, 2018.
C. B. Hair, J.R., Joseph, F., Rolp, E., Anderson, Ropnald, L., Tatham and William, Multivariate Data Analysis with Reading. Fourth Ed, 4th ed. Prentice Hall International, Inc, 2006.
A. W. Snowdon, H. Bassi, A. D. Scarffe, and A. D. Smith, “Reverse innovation: An opportunity for strengthening health systems,” Global. Health, vol. 11, no. 1, pp. 1–7, 2015, doi: 10.1186/s12992-015-0088-x.
A. Thune, T and Mina, “Hospitals as Innovators in the health-care system: a literature review and research agenda,” Res. Policy, vol. 45, no. 9, pp. 1545–1557, 2016.
R. Lamsuddin, “The nuances of Islamic Health Services in Islamic Hospitals,” Malang, Feb. 2002.
V. Lachman, “Ethics, law, and policy. Patient safety: the ethical imperative.,” MEDSURG Nurs., vol. 16, no. 6, pp. 401-403 3p, 2007.
K. Laeheem, “Approaches to promoting islamic ethics in adherence to the faith among thai muslim youths in Pattani province, Southern Thailand,” Kasetsart J. Soc. Sci., vol. 41, no. 2, pp. 357–362, 2018, doi: 10.1016/j.kjss.2017.12.024.
PPNI, Standar Praktik Persatuan Perawat Nasional Indonesia (PPNI). 2005.
ANA, Nursing Professional Development: Standards of Professional Practice. 2015.
V. Ziethaml, Delivering Quality Service. Simon and Schuster, 2010.
A. Ferdinand, Structural Equation Modelling dalam Penelitian Manajemen, Aplikasi Model-Model Rumit Dalam Penelitian Untuk Tesis Magister dan Disertasi Doktor. Semarang: Badan Penerbit Universitas Diponegoro, 2006.
P. O. Svensson and R. K. Hartmann, “Policies to promote user innovation: Makerspaces and clinician innovation in Swedish hospitals,” Res. Policy, vol. 47, no. 1, pp. 277–288, 2018, doi: 10.1016/j.respol.2017.11.006.
K. R. White, R. Pillay, and X. Huang, “Nurse leaders and the innovation competence gap,” Nurs. Outlook, vol. 64, no. 3, pp. 255–261, 2016, doi: 10.1016/j.outlook.2015.12.007.
D. C. Ferreira and R. C. Marques, “Do quality and access to hospital services impact on their technical efficiency?,” Omega (United Kingdom), vol. 86, pp. 218–236, 2019, doi: 10.1016/j.omega.2018.07.010.
H. Arief, M., Djojo, B.W., Purnomo, “How e-Commerce Web Quality and Customer Experiences Can Take the Online Purchase Intention Up? Case Study: e-Commerce of General Insurance Product,” vol. 12, no. 2, pp. 391–396, 2017.
L. Dauwerse, F. Weidema, T. Abma, B. Molewijk, and G. Widdershoven, “Implicit and explicit clinical ethics support in the Netherlands: A mixed methods overview study,” HEC Forum, vol. 26, no. 2, pp. 95–109, 2013, doi: 10.1007/s10730-013-9224-2.
M. Heidenreich, K., Bremer, A., Materstvedt, L.J Tidefelt, U and Svantesson, “Relational Autonomy in the Care of the Vulnerable: Health Care Professionals’ Reasoning in Moral Case Deliberatin (MCD),” Med. Heal. Care Philos., 2017, doi: https://doi.org/10.1007/s11019-017-9818-6.
P. A. S. Suhonen, Riita., Minna Stolt, Monika Habermann, Inibjorg Hjaltadottir, Stavros Vryonides, Siri Tonnessen, Kristin Halvorsen, Clare Harvey, Luisa Toffoli, “Ethical Elements in Priority Setting in Nursing Care: A Scoping Review,” Int. J. Nurs. Stud., vol. 88, pp. 25–42, 2018.
J. Buchanan, P. Dawkins, and J. L. M. Lindo, “Satisfaction with nursing care in the emergency department of an urban hospital in the developing world: A pilot study,” Int. Emerg. Nurs., vol. 23, no. 3, pp. 218–224, 2015, doi: 10.1016/j.ienj.2015.01.001.
O. Hayran and O. Özer, “Organizational health literacy as a determinant of patient satisfaction,” Public Health, vol. 163, pp. 20–26, 2018, doi: 10.1016/j.puhe.2018.06.011.
D. E. Forero and A. Gómez, “Comparación de modelos de medida basados en expectativas y desempeño percibido para el estudio de la satisfacción en servicios de salud,” Suma Psicol., vol. 24, no. 2, pp. 87–96, 2017, doi: 10.1016/j.sumpsi.2017.06.002.
Refbacks
- There are currently no refbacks.
